Returns & Exchanges
At Arzopa Global, we stand behind the quality of our portable monitors and electronics with a 30-day money-back guarantee. If you are not completely satisfied with your purchase, we offer a streamlined process to ensure a quick resolution for returns or replacements.
Return Process
- 1.Submit a Request
Contact our support team within 30 days of delivery with your order number and a brief explanation for the return to initiate the authorization process.
- 2.Prepare Your Package
Ensure the device is placed in its original packaging with all included cables, accessories, and manuals to maintain eligibility for a full refund.
- 3.Ship to Service Center
Affix the provided return shipping label to your package and drop it off at the designated carrier location, keeping a copy of your tracking number for reference.
- 4.Inspection and Refund
Once our technicians verify the item's condition at our warehouse, your refund will be processed back to your original payment method within 5-7 business days.